Privacy Policy

Last updated: at launch

What we collect

When you use the estimate or contact forms on this site, we receive the information you type into them: your name, phone number, email address, town, and your description of your heating or cooling problem. When you call or email us, we receive the contact details and the content of that conversation. This website does not run advertising trackers, and it does not sell personal information. Basic technical logs kept by our hosting provider (such as IP address and browser type) are used only to operate and secure the site.

How we use it

We use the information you send us to respond to your request, schedule and perform service through the local company that fulfills requests from this site, and keep records of the work. We do not use it for unrelated marketing, and we do not share it with third parties except the service provider involved in your request and the tools needed to operate this website (for example, our form and email providers).

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to [email protected]. We respond to privacy requests within a reasonable time. If you are an Ohio resident, you may also have rights under Ohio law regarding your personal data; contact us and we will honor applicable rights.

Cookies

This site uses only the cookies required for it to function, if any. It does not use cookies for advertising or cross-site tracking.

Changes

If this policy changes, the updated version will be posted on this page with a new date.